Otter.ai
by Otter.ai
AI meeting assistant that transcribes, summarizes, and extracts action items from meetings.
Pricing
freemium
Security
fair
Enterprise
Available
Trains on data
Yes
About Otter.ai
Otter.ai is an AI meeting assistant that records, transcribes, and summarizes meetings across Zoom, Teams, and Google Meet. It extracts action items, generates follow-up emails, and creates searchable meeting archives. Processes highly sensitive conversational data including business discussions, customer calls, and internal meetings.
Pricing
Free tier with 300 min/mo. Pro $16.99/mo, Business $30/user/mo, Enterprise custom.
Company Information
Compliance & Certifications
Reviews (1)
CCPA issues killed this for us
Great product but recording calls without proper disclosure got us into hot water. California CCPA requires explicit consent for AI recording. Our compliance team shut it down after we realized reps weren't disclosing the AI recording to clients.
Use case: Client call recording
Pros
- +Excellent transcription quality
- +Good meeting summaries
Cons
- -CCPA compliance issues
- -Stores recordings indefinitely
- -May use data for training