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ChatGPT

by OpenAI

The most widely used AI chatbot, powered by GPT-4o and GPT-4.5 models.

Pricing

freemium

Security

fair

Enterprise

Available

Trains on data

Yes

About ChatGPT

ChatGPT is OpenAI's flagship conversational AI product, used by over 200 million people weekly. It offers text generation, code assistance, image generation (DALL-E), web browsing, file analysis, and custom GPTs. The consumer tier uses conversations to improve models unless opted out. Enterprise and Team tiers offer zero-retention and SSO.

Pricing

Free tier available. Plus $20/mo, Pro $200/mo, Team $25/user/mo, Enterprise custom pricing.

Company Information

Founded 2022
San Francisco, CA
1000-5000 employees

Compliance & Certifications

SOC 2 Type IIGDPRCCPA

Reviews (2)

3.5/ 5.0

HIPAA concerns kept us away

James L.·CTO·Healthcare Startup

We evaluated ChatGPT Enterprise for our healthcare platform. While they offer a BAA now, we couldn't get comfortable with the data handling for patient-adjacent data. Went with Claude API instead.

Use case: Medical documentation

Pros

  • +Powerful model
  • +Good at medical reasoning

Cons

  • -HIPAA support came late
  • -Expensive for healthcare startups
  • -Data handling concerns

Powerful but concerning for enterprise

Sarah M.·VP of Engineering·Fortune 500 Tech Co

Our engineers love ChatGPT for productivity, but the consumer tier's data practices gave our security team nightmares. We eventually moved to Enterprise — much better controls, but the transition was messy.

Use case: Software development, documentation

Pros

  • +Incredibly versatile
  • +Most employees already use it
  • +Enterprise tier has good controls

Cons

  • -Consumer tier trains on data
  • -Hard to prevent shadow usage
  • -Enterprise is expensive